International chip
International chip and International eSIM for your trip abroad
Europe Plan
Coverage across Europe
-
24-hour support
-
We do not charge exchange fees
-
Automatic activation
-
+ 80 thousand customers
-
Promotional values
USA Plan
Plan for the United States
-
24-hour support
-
We do not charge exchange fees
-
Automatic activation
-
+ 80 thousand customers
-
Promotional values
East Plan
Middle East coverage
-
24-hour support
-
We do not charge exchange fees
-
Automatic activation
-
+ 80 thousand customers
-
Promotional values
International chip
Share the best moments of your trip
Simfinity is the best international chip on the market, we do not charge IOF or exchange TAXES, values are in reais and our technical support works 24 hours a day and is humanized
What is the destination of your trip?
simfinity travel tips
All about international travel
Main Questions
Our customer service and technical support team will send the QR code to activate the eSIM via the email or WhatsApp provided at the time of purchase.
Or contact our team via WhatsApp +55 11 98734 18518 or Online Chat simfinity-mex.com / or send email to sac@sgmobile.com.br to resend the QR code.
If the cell phone uses two chips, leave only the chip you are going to use activated.
Make sure that both Mobile Data and Roaming Data are turned on and select "Mobile Data - Data Plans - Activate this line".
Make sure data plans are activated and have coverage at the destination where it will be used.
If the problem persists, contact our Technical Support team.
We offer several data plan options with validity periods in days: 5,7,8,10,12,15,20,25,30 days.
The data plan will count continuously once activated and every 24 hours will be counted as 1 day of activation and validity of the package.
Normally the APN is automatically configured for the Simfinity Chip.
Please consult our Customer Service team if you have difficulty setting up.
Settings
iPhone: Settings > Cellular > Select the simfinity international SIM card option > Cellular data network
Samsung: Settings > Connections > Mobile networks > Hotspots
Motorola: Configure > Networks and internet > Mobile network > Access point names
Xiaomi: Settings > SIM Cards and Mobile Networks > SIM 1 > Access Point Names
Activation of the internet package is done automatically, all you need to do are some quick settings on your cell phone, informed at the time of purchase, such as activating the Simfinity Chip (only it), activating Mobile data, activating Internet Roaming data,
If you have any questions, please contact our Customer Service and Technical Support team via WhatsApp or chat for more information.
For iPhone users, we suggest consulting Savings Tips for iPhone.
You can receive it by email or WhatsApp message.
As an alternative solution, if there is someone nearby, you can send it to that other person's email or WhatsApp and read the QRCODE.
Please contact our customer service team via WhatsApp +55 11 98734 18518 or Online Chat simfinity-mex.com / or email us at sac@sgmobile.com.br to resend the QR code .
On iPhone - In Settings > General > About > eSIM chip - ICCID.
On Android - In Settings > Connections > Chip Manager (or similar) -> Click on the eSIM chip > More information
Go to Settings and then Cellular (Settings >> Cellular)
Scroll to the bottom to find and TURN OFF options for Wifi Assistance and iCloud Drive, iCloud Backup
Again in Settings and look for the option General and then Update in 2nd Plan (Settings >> Geal >> Update in 2nd Plan)
Select Background Update and then select Wi-Fi
Lastly, go back to Settings select the App Store option and in Cellular Data TURN OFF the Automatic Downloads option (Settings >> App Store >> Cellular Data >> Automatic Downloads)
If the destination is within the coverage of the internet package, you can use the plan normally and automatically. If the destination is not in a location where there is coverage, you will not be able to access the internet.
Consult our Customer Service and Technical Support team if you require customized data plans for multiple destinations.
Countries covered by the MUNDO Plan
EUROPE:
Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Slovakia, Slovenia, Spain, Estonia, Faroe Islands, Finland, France, Gibraltar, Greece, Netherlands, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Norway, Poland, Portugal, United Kingdom (England, Scotland, Wales), Romania, Russia, Serbia, South Africa, Sweden, Switzerland, Ukraine
AFRICA:
Cameroon, Central Africa, Ivory Coast, Egypt, Ghana, Seychelles, Liberia, Madagascar, Malawi, Mauritius, Morocco, Mozambique, Sierra Leone, Sudan, Swaziland, Uganda, Zambia
OCEANIA:
Australia, Fiji, New Zealand, Tonga, Vanuatu.
ASIA:
Saudi Arabia, Armenia, Azerbaijan, Bangladesh, Belarus, Brunei, Cambodia, Qatar, Kazakhstan, China, South Korea, United Arab Emirates (Dubai), Philippines, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Kuwait, Kyrgyzstan, Laos, Macao, Malaysia, Moldova, Mongolia, Nepal, Oman, Pakistan, Singapore, Sri Lanka, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Turkey, Uzbekistan, Vietnam, Yemen
AMERICAS:
Anguilla, Antigua and Barbuda, Aruba, Argentina, Barbados, Bermuda, Brazil, Canada, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, French Guiana, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Cayman Islands, British Virgin Islands, Jamaica, Martinique, Mexico, United States Nicaragua, Panama, Papua New Guinea, Paraguay, Peru, St. Kitts/Nevis, St. Lucia, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands, Uruguay
